Returns & Exchanges

At No Colours Records, we want you to be completely satisfied with your purchase. If you are not happy with your order, you may return eligible items within 30 days of delivery for a full refund or exchange.

Return Process

  • 1.
    Initiate Your Request

    Contact our support team with your order number and details of the items you wish to return to receive a Return Authorization number.

  • 2.
    Prepare the Package

    Securely pack the items in their original packaging, ensuring all media, inserts, and merchandise are included and protected from damage.

  • 3.
    Ship the Items

    Affix the provided shipping label or use a tracked postal service to send the package to our designated returns warehouse.

  • 4.
    Receive Refund or Exchange

    Once our team inspects the returned items, we will process your refund to the original payment method or dispatch your replacement within 5-7 business days.